For questions, comments, or suggestions on accessibility, please email the Visitor Services and Membership Manager.


  • Manual wheelchairs are available free of charge on a first-come, first-served basis.
  • The Museum welcomes your personal walkers, wheelchairs, and scooters.
  • Personal care attendants are admitted free of charge.
  • An elevator is available for all floors.

Service Animals

Service animals are always welcome in the Museum.


  • The Museum has two single-user, gender-neutral, accessible restrooms, located on the lower level.
  • A baby changing station is available in the single-user restroom by the stairs.


While the Museum does not have its own parking, several nearby parking options are available. Street parking is free on the perimeter of Central Park on Union, Church, and Walnut Streets.

  • An accessible parking spot is located directly in front of the Museum.
  • A free public parking lot is also located on Walnut Street between the First Congregational Church and the Baptist Church.
  • Parking at the Clinton Presbyterian Church, 175 Chestnut Street, is also available for Museum visitors.


Seating is available throughout most galleries.


Our mobile tour includes audio transcripts.

Other Languages

Our mobile tour is available in English, Spanish, French, Portuguese, and Russian.


The museum is generally a relatively quiet place although it can get busy at certain times. If you are sensitive to noise, you may consider bringing noise-canceling headphones.

Tactile elements are available at the Museum upon request, and tactile and/or verbal description tours can be arranged by contacting the Museum (two weeks’ advance notice is appreciated).

At the Icon Museum and Study Center, we are committed to inclusion and accessibility in all aspects of Museum activity, including our facility, programs, collections, visitor experience, as well as our policies, strategies, and practices.

Our Strategic Plan affirms that we are committed to Engaging local communities and beyond while addressing diversity (Goal 2) and our Statement of Values includes “Respect – Valuing every individual, culture, and expression” and “Accessibility, inclusion, and diversity – Ensuring all visitors have a meaningful experience.”

We recognize that upholding standards of inclusion and access is a constant and shared responsibility involving training, effort, creativity, and willingness to change. To further this work, our Board of Trustees and staff pledge to learn, act, and embrace inclusion and access as core organizational values.

In the words of Museum founder Gordon B. Lankton, “We value every visitor and the worth of every individual.”

-Board Resolution, March 23, 2022